fyi ... Good 2 day conference on challenges faced by Microfinance Institutions (MFIs) on the critical subjects of capacity building and technology; MFIs must view these two areas as investments and not as expense items in terms of improving and strengthening their ability to scale their operations and to achieve sustainability (by being able to lower their operating costs, streamlined processes, broader array of products and timely service).
http://technology.cgap.org/2010/07/09/virtual-conference-recap/
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